Frequently Asked Questions
How long will my order take to arrive?
Orders typically arrive in 3–7 working days. You'll get tracking as soon as it ships, and your order page updates at every step.
Do you offer free shipping?
Yes — shipping is free on orders above ₹1,999. Below that a flat ₹99 applies.
Can I return a piece?
Returns are accepted within 7 days of delivery for unworn items in their original packaging. Made-to-order and personalised pieces are final sale.
Is the jewellery hallmarked?
Yes. Every piece is certified and hallmarked, and the certificate ships with your order.
Are prices inclusive of GST?
Yes — all prices include GST at 3%. You'll see the exact breakdown on every product page.
How should I care for my jewellery?
Keep it away from perfume, water and direct sunlight, and store each piece in its own pouch. Wipe with a soft dry cloth after wearing.
Do you take bulk or wedding orders?
We do, and we offer special pricing for them. Email jewellerymahika@gmail.com or call +91 98765 43210 and we'll help you plan it.
Do you ship internationally?
Yes, we ship worldwide. Duties and taxes on international orders are payable by the recipient.